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Is my router or extender compatible with Circle?

We expect Circle to work with most routers and extenders, and while Circle Media has specifically tested many of the routers and extenders currently on the market today, we have not tested every one exhaustively. The chart below shows Circle's test results when available. Use your router's or extender's brand and model number to find it in the chart below to see what the current compatibility report from our test labs:

NOTE: If your router or extender is not listed below, we expect it will work just fine. If you're running into issues, however, please don't hesitate to reach out to our support team.


    TESTED GOOD
     INCOMPATIBLE WITH CIRCLE
⚠︎    SPECIAL SETUP REQUIRED (see details)


ACTIONTEC

ROUTERS

✓ T2200H VDSL
T3200M VDSL



AMPED

ROUTERS

AC1750 (TAP-R3)
AC1750 (RTA1750)



APPLE

ROUTERS

Airport Express
Airport Extreme

EXTENDERS

Airport Express (Must be setup as an extender; read more HERE)


ASUS

ROUTERS

AC1900 RT-AC68U
⚠︎ N600 RT-N56U (NAT Acceleration must be turned off; see [a] below)
N900 RT-N66U
RT-AC3200
✕ SRT-AC1900 (OnHub)


BELKIN

ROUTERS

N450 DB
N600 DB
AC750 DB
AC1200 DB
AC1750 DB

EXTENDERS

N300 DB
N600 DB


CISCO

ROUTERS

⚠︎ Cisco DPC3941T (Security settings must be set to medium or low.)


D-LINK

ROUTERS

AC750 DIR-810L
AC750 DIR-818L W/D
AC1200 DIR-842
AC1700 DIR-859
AC1700 DIR-868L
AC1900 DIR-879
AC1900 DIR-880L


EERO

ROUTERS

Eero (Modules must be setup properly; read more HERE)


JENSEN SCANDINAVIA

ROUTERS

Airlink 1000AC
Airlink 3000DG
Airlink 59300
Lynx 5000
Lynx 7000



GOOGLE

ROUTERS

OnHub TGR-1900 (TP-Link)
OnHub SRT-AC1900 (ASUS)


LINKSYS

ROUTERS

AC1750 EA6500
AC1900 EA6900
⚠︎ AC1900 EA7500 (Express Forwarding must be disabled; see [c] below)
⚠︎ AC2400 EA8350 (Connection issues; see [d] below)
⚠︎ AC2600 Max-Stream EA8500 (Express Forwarding must be disabled; see [c] below)
AC5400 EA9500 (Do not disable Express Forwarding; see [c] below)
N300 E1200
⚠︎ N600 EA2500 (Circle is incompatible with guest network; see [b] below)
N750 E3500
WRT1200AC
WRT1900ACS

EXTENDERS

AC1200 Boost EX RE6400
N300 RE1000
N600 PRO RE4000W


MOTOROLA / ARRIS

ROUTERS

TG862G/CT (Xfinity)


NETGEAR

ROUTERS
AC750 R6050
✓ AC1200 R6100
AC1200 R6220
⚠︎ AC1600 R6250 (Circle is incompatible with guest network; see [b] below)
⚠︎ AC1750 R6400 (Circle is incompatible with guest network; see [b] below)
AC1900 Nighthawk R7000
⚠︎ AC2350 Nighthawk X4 R7500 (Connection issues; see [d] below)
⚠︎ AC2600 Nighthawk X4S R7800 (Connection issues; see [d] below)
AC3200 Nighthawk X8 R8000
F5605v2
⚠︎ N600 WNDR3400 (Circle is incompatible with guest network; see [b] below)
✓ WPN824v2 RangeMax

EXTENDERS

N300 EX2700
N600 WN3500RP (Devices will be duplicated; see [e] below)
✓ AC750 EX3700
AC750 WN2000RPTv2


OPEN MESH

OM2P and OM2P-HS (Not currently supported)


SECURIFI

ROUTERS

Almond

EXTENDERS

Almond (Must be setup as an extender; read more HERE)


TP-LINK

ROUTERS

N450 TL-WR1043ND v2
N600 TL-WDR3600 v1
AC1750 Archer C7 v2
AC1750 Archer C8 v1

EXTENDERS

N300 TL-WA850RE v2


[a] ON ASUS RT-N56U ISSUE
Some users may experience slowdown when connected via Ethernet. To fix this, login to your router's management interface and go to LAN >> Switch Control >> NAT Acceleration. Switch the configuration to OFF and then reboot your router. Normal functioning should return.

[b] ON GUEST NETWORK INCOMPATIBILITIES
For the routers with a guest network incompatibility, we recommend disabling the guest network altogether.

[c] ON LINKSYS AC1900 EA7500 & AC2600 EA8500 ISSUE
For these routers, an advanced feature called "Express Forwarding" must be disabled for Circle to work properly. To disable Express Forwarding, follow these steps:

  • Connect a computer to a Wi-Fi network originating from your Linksys router
  • Open a web browser and login to your router's management interface at linksyssmartwifi.com
  • On the left, select 'Connectivity' and then select the 'Administration' tab on the top right side of the screen
  • Uncheck the Express Forwarding box in the middle of the screen
  • Click 'Apply' at the lower right side of the screen to save this setting and reboot your router.
  • After a few minutes, your router will be ready to work with Circle

This is an issue specifically related to a chipset used by these routers. Other models with this feature, like the AC5400 EA9500, are not affected because they employ a different chipset. Express forwarding should stay ON for unaffected models.

[d] ON CONNECTION ISSUES
Some dual-band routers employ a chipset that makes working with Circle more complicated. On these types of routers Circle will not manage devices that are connected to the router differently than Circle is. For example, if Circle is connected wirelessly, it will only manage devices connected wirelessly to the router on the 2.4ghz band, and all devices connected over the 5ghz band or Ethernet must be assigned as "Unmanaged Devices" in Circle. If Circle is connected to the router via Ethernet cable, Circle can only manage devices wired directly to the router, and all devices connecting wirelessly will encounter problems unless they are "Unmanaged."

[e] ON NETGEAR N600 WN3500RP EXTENDER
Using this extender will result in Circle’s device list registering duplicates of any device that goes online through both the main router and the extender. To ensure that Circle sees and manages each device in your home properly, check for duplicates in your device list and ensure that both entries for each device are assigned to the appropriate profile.





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