Popular topics:

Getting Started

  1. How Do I Set Up Circle?

    Note: This article pertains to setup for the Circle device. If you are looking to enable Circle on your...

  2. How Do I Figure Out Which Device is Which on My Network?

    When the Circle device is set up in your home, the list of devices that show up in the...

  3. Pairing Circle to Your Home Wi-Fi

    The Circle device works by pairing with your home Wi-Fi network. To pair the Circle device with your network...

  4. How to Turn Circle ON or OFF

    To turn the Circle device ON Plug your Circle device into a power outlet using the USB cable and...

  5. How Can I Best Manage Shared Devices?

    Families are all about sharing. We understand that you may want your smartphone to work differently when your child...

  6. How Do I Know that Circle is Working?

    Once you have the Circle device set up on your network, Circle's content and time management features will get...

  7. What does a flashing light mean?

    The light on the back of the Circle device is the LED Power Indicator, as demonstrated in the following...

  8. Using the Circle App Lock Code

    The Circle app is equipped with a 4-digit lock code for folks who want to secure their Circle app....

  9. How do I use Circle Profiles for my home?

    To setup a new profile: Tap the Menu icon in the top-left of the screen, and then tap Add...

  10. Unmanaged Devices

    During setup, the Circle device will look for devices that should be Unmanaged and pre-select them to avoid issues...

  11. How does Circle use the Home Profile?

    Any new device that joins your Circle device managed network will belong to the Home Profile. All devices that...

  12. How can I add a profile for a family member?

    Circle makes it easy to add profiles to your family. Profiles help you manage a family member’s Devices and...

  13. Edit or Delete Profile

    Circle makes it easy to edit or delete a profile. Follow the below instructions to edit a profile photo,...

  14. Initial Circle Pairing Troubleshooting

    During the pairing setup process, it may be that you receive one of the following alert messages when you...

  15. What is Circle?

    Circle is a tool that allows your family to manage any of your home’s connected devices with ease. The...

Need more help? Select your device below.

I have Circle on Netgear I have a Circle device
Contact Support Start A Live Chat 1 (855) 498-7879

Phone and Live Chat support are only available in English at this time.