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Network Helps

  1. How does Circle work with guest networks?

    Many routers have the ability to broadcast both a main network and a separate guest network. Guest networks are...

  2. How does Circle handle 2.4GHz, 5GHz, and Ethernet connections?

    Pairing Circle Circle pairs wirelessly over the 2.4GHz band with your WiFi through a series of steps: When Circle...

  3. Is My Router or Extender Compatible with Circle?

    We expect Circle to work with most routers and extenders, and while we've specifically tested many of the routers...

  4. How does Circle interact with IPv6?

    How does Circle handle IPv6 connections? Circle detects and manages native IPv6 and IPv4 connections, depending on your home...

  5. How does Circle handle multiple subnets and VLANs?

    NOTE: There is a bit of geek-speak ahead here. If you are reading this and none of it makes...

  6. Known issue: Comcast/Xfinity Routers

    With many routers/modems used by the Comcast/Xfinity internet service provider, the default firewall security options are set too high,...

  7. Advanced Network Setup

    Network setups can be complicated, and it can make things even trickier when introducing a new device to your...

  8. Advanced Firewall Setup

    Circle is a networking device that requires access to your home network. Additionally, Circle communicates through your router to...

  9. How Do I Find My Device's MAC Address?

    When you setup Circle for the first time you might by a little confused about which device is which...

  10. Circle and WiFi Extenders

    Circle works to manage the traffic from a majority of extenders, but you'll want to make sure they are...

  11. Mixed Channel Networks

    Some routers are capable of combining the 2.4GHz and 5GHz bands and creating one SSID for your WiFi network....

  12. Circle and Mesh Networks

    Circle works with a majority of mesh network systems, but occasionally they can create issues during Circle's set up....

  13. Circle and MAC/IP Spoofing Checks

    Some routers can enable a security feature that keeps devices on the network from spoofing their IP or MAC...

  14. Will Circle Work with Two Routers?

    Your Internet service provider might have provided you with a modem/router combo for your house. You may have also...

  15. How Does Circle Work?

    Inside Circle We make Circle because we’re passionate about giving grown-ups control over how the Internet is used by...

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