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Is My Router or Extender Compatible with Circle?

We expect the Circle device to work with most routers and extenders, and while we've specifically tested many of the routers and extenders currently on the market today, we have not tested every one. The chart below shows our current test results. Use your router or extender's brand and model number to find it in the chart below to see what the current compatibility report from our test labs:

Note: If your router or extender is not listed below, we expect it will work just fine. If you're running into issues, however, please don't hesitate to reach out to our support team using the information at the bottom of this page or read our Advanced Networking Guide.


   COMPATIBLE WITH CIRCLE
    INCOMPATIBLE WITH CIRCLE
⚠︎    SPECIAL SETUP REQUIRED


ACTIONTEC / TELUS 

ROUTERS

T1200 VDSL
T2200H VDSL
T3200M VDSL (See [g] below)


AMPED

ROUTERS

AC1750 (TAP-R3)
AC1750 (RTA1750)


APPLE

ROUTERS

Airport Express
Airport Extreme

EXTENDERS

Airport Express (Must be setup as an extender; read more here)


ASUS

ROUTERS

AC1900 RT-AC68U
N900 RT-N66U
RT-AC3200
⚠︎ N600 RT-N56U (NAT Acceleration must be turned off; see [a] below)
SRT-AC1900 (OnHub)


BELKIN

ROUTERS

N450 DB
N600 DB
AC750 DB
AC1200 DB
AC1750 DB

EXTENDERS

N300 DB
N600 DB


BELL

ROUTERS

Home Hub 3000 / Sagemcom Fast 5566 (See [g] below)


CISCO

ROUTERS

⚠︎ Cisco DPC3941T (Security settings must be set to medium or low.)


D-LINK

ROUTERS

AC750 DIR-810L
AC750 DIR-818L W/D
AC1200 DIR-842
AC1700 DIR-859
AC1700 DIR-868L
AC1900 DIR-879
AC1900 DIR-880L


EERO

ROUTERS

⚠︎ Eero (Overall works but with minor issues; see [f] below)


JENSEN SCANDINAVIA

ROUTERS

Airlink 1000AC
Airlink 3000DG
Airlink 59300
Lynx 5000
Lynx 7000
Lynx 9000


GOOGLE

ROUTERS

Google Wi-Fi
OnHub TGR-1900 (TP-Link)
OnHub SRT-AC1900 (ASUS)


HUAWEI

ROUTERS

We are currently assessing the compatibility of Circle with Huawei brand routers. At this time we cannot guarantee that Circle is fully compatible with this brand of routers. Updates will be added here as our testing continues.


LINKSYS

ROUTERS

AC1750 EA6500
AC1900 EA6900
AC5400 EA9500 (Do not disable Express Forwarding; see [c] below)
N300 E1200
⚠︎ N600 EA2500 (Circle is incompatible with guest network; see [b] below)
N750 E3500
WRT1200AC
WRT1900ACS
⚠︎ AC1900 EA7500 (Express Forwarding must be disabled; see [c] below)
⚠︎ AC4000 EA9300 (Express Forwarding must be disabled; see [c] below)
⚠︎ AC2400 EA8350 (Connection issues; see [d] below)
⚠︎ AC2600 Max-Stream EA8500 (Express Forwarding must be disabled; see [c] below)
⚠︎ Velop Whole-Home Mesh Wi-Fi (Express Forwarding must be disabled; see [c] below)

EXTENDERS

AC1200 Boost EX RE6400
N300 RE1000
N600 PRO RE4000W


MOTOROLA / ARRIS

ROUTERS

TG862G/CT (Comcast/Xfinity)
⚠︎ Pace 5268 AC (AT&T) (We've received many issue reports for this router; we cannot guarantee that Circle is compatible with this router. Please contact support using the information at the bottom of this page for more info or assistance.)


NETGEAR

ROUTERS
AC750 R6050
AC1200 R6100
AC1200 R6220
AC2300 Nighthawk R6900P (Circle is built-in! See [h] below)
AC1900 Nighthawk R7000
AC2300 Nighthawk R7000P (Circle is built-in! See [h] below)
AC3200 Nighthawk X8 R8000
F5605v2
Orbi
WPN824v2 RangeMax
⚠︎ AC1600 R6250 (Circle is incompatible with guest network; see [b] below)
⚠︎ AC1750 R6400 (Circle is incompatible with guest network; see [b] below)
⚠︎ AC2350 Nighthawk X4 R7500 (Connection issues; see [d] below)
⚠︎ AC2600 Nighthawk X4S R7800 (Connection issues; see [d] below)
⚠︎ N600 WNDR3400 (Circle is incompatible with guest network; see [b] below)

EXTENDERS

N300 EX2700
N600 WN3500RP (Devices will be duplicated; see [e] below)
AC750 EX3700
AC750 WN2000RPTv2


OPEN MESH

OM2P and OM2P-HS


SECURIFI

ROUTERS

Almond (Must be setup as an extender; read more HERE)

EXTENDERS

Almond (Must be setup as an extender; read more HERE)


SYNOLOGY

⚠︎ RT2600ac (Connection issues; see [d] below)


TP-LINK

ROUTERS

N450 TL-WR1043ND v2
N600 TL-WDR3600 v1
AC1750 Archer C7 v2
AC1750 Archer C8 v1
TGR-1900 (OnHub)

EXTENDERS

N300 TL-WA850RE v2


UBIQUITI

ROUTERS

AmpliFi HD Mesh Router / System


[a] ON ASUS RT-N56U ISSUE

Some users may experience slowdown when connected via Ethernet. To fix this, login to your router's management interface and go to LAN >> Switch Control >> NAT Acceleration. Switch the configuration to OFF and then reboot your router. Normal functioning should return.

[b] ON GUEST NETWORK INCOMPATIBILITIES

For the routers with a guest network incompatibility, we recommend disabling the guest network altogether.

[c] ON LINKSYS & EXPRESS FORWARDING

For some Linksys routers, an advanced feature called "Express Forwarding" must be disabled for the Circle device to work properly. To disable Express Forwarding, follow these steps:

  • Connect a computer to a Wi-Fi network originating from your Linksys router
  • Open a web browser and login to your router's management interface at linksyssmartwifi.com
  • On the left, select 'Connectivity' and then select the 'Administration' tab on the top right side of the screen
  • Uncheck the Express Forwarding box in the middle of the screen
  • Click 'Apply' at the lower right side of the screen to save this setting and reboot your router.
  • After a few minutes, your router will be ready to work with Circle

This is an issue specifically related to a chipset used by these routers. Other models with this feature, like the AC5400 EA9500, are not affected because they employ a different chipset. Express forwarding should stay ON for unaffected models.

[d] ON CONNECTION ISSUES

Some dual-band routers employ a chipset that makes working with Circle more complicated. On these types of routers, Circle will not properly function unless the 5GHz radio is disabled. Circle can only manage wireless devices that are connected on the 2.4GHz band, and all devices connected over Ethernet must be assigned as "Unmanaged Devices" in Circle. If Circle is connected to the router via Ethernet cable, Circle can only manage devices wired directly to the router, and all devices connecting wirelessly will encounter problems unless they are "Unmanaged".

[e] ON NETGEAR N600 WN3500RP EXTENDER

Using this extender will result in your Circle’s device list registering duplicates of any device that goes online through both the main router and the extender. To ensure that the Circle device sees and manages each device in your home properly, check for duplicates in your device list and ensure that both entries for each device are assigned to the appropriate profile.

[f] ON EERO MESH SYSTEM

For the Circle device pairing process, we recommend disabling all Eero modules, other than the main unit, during the setup process. You can re-enable the modules after Circle device's setup is complete. We also recommend plugging your Circle device in via Ethernet to the main unit after setup.

Furthermore, we have noticed issues regarding certain platforms not being managed properly; specifically, Roblox being filtered when set to Allowed, and iMessage being allowed when it should be filtered. We are currently investigating these issues, but do not have workarounds at this time.

[g] ON ACTIONTEC T3200M AND ASSOCIATED ROUTERS

Unfortunately, the Actiontec T3200M and a few routers that utilize its chipset (this includes the Bell Home Hub 3000 and Sagemcom Fast 5566) are incompatible with the Circle device, because it has a feature that interferes with the Circle device's operation. This feature is called "Fast Path Packet Acceleration", and cannot be turned off in the router's configuration. We apologize for the inconvenience; there is no workaround at this time.

[h] CIRCLE WITH NETGEAR

Good news! This router has Circle built-in, meaning you can enable Circle's features without buying additional hardware. Check out this article for instructions on how to set up Circle on your NETGEAR router.

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