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Is My Router Compatible with Circle?

We designed Circle to be compatible with as many routers and network extenders as possible. In doing so, we specifically tested many routers and extenders on the market today, but we have not tested every one. The chart below shows our current test results. You can use the information below to see if your router is listed.

Is your router not listed below? We believe Circle should work with the vast majority of routers and modems on the market, but do not guarantee its compatibility. If you're running into problems, check the list below for your router to see if we've noted any known issues. You can also check out our Advanced Networking Guide.

Note: Circle does not recommend pairing your Circle unit with an extender. You can use extenders with Circle, but we do not recommend setting up Circle solely on a network provided by your extender. See here for more info.


Router Compatibility List

  COMPATIBLE WITH CIRCLE
✕  INCOMPATIBLE WITH CIRCLE
⚠︎ SPECIAL SETUP REQUIRED


ACTIONTEC / TELUS 

T1200 VDSL
T2200H VDSL
T3200M VDSL (See [g] below)


AMPED

AC1750 (TAP-R3)
AC1750 (RTA1750)


APPLE

Airport Express
Airport Extreme


ASUS

AC1900 RT-AC68U
N900 RT-N66U
RT-AC3200
⚠︎ N600 RT-N56U (NAT Acceleration must be turned off; see [a] below)
SRT-AC1900 (OnHub)


BELKIN

N450 DB
N600 DB
AC750 DB
AC1200 DB
AC1750 DB


BELL

Home Hub 3000 / Sagemcom Fast 5566 (See [g] below)


CISCO

⚠︎ Cisco DPC3941T (Security settings must be set to medium or low.)


D-LINK

AC750 DIR-810L
AC750 DIR-818L W/D
AC1200 DIR-842
AC1700 DIR-859
AC1700 DIR-868L
AC1900 DIR-879
AC1900 DIR-880L


EERO

Eero (Major compatibility issues; see [f] below)


JENSEN SCANDINAVIA

Airlink 1000AC
Airlink 3000DG
Airlink 59300
Lynx 5000
Lynx 7000
Lynx 9000


GOOGLE

Google Wi-Fi
OnHub TGR-1900 (TP-Link)
OnHub SRT-AC1900 (ASUS)


HUAWEI

We are currently assessing the compatibility of Circle with Huawei brand routers. At this time we cannot guarantee that Circle is fully compatible with this brand of routers. Updates will be added here as our testing continues.


LINKSYS

AC1750 EA6500
AC1900 EA6900
AC5400 EA9500 (Do not disable Express Forwarding; see [c] below)
N300 E1200
⚠︎ N600 EA2500 (Circle is incompatible with guest network; see [b] below)
N750 E3500
WRT1200AC
WRT1900ACS
⚠︎ AC1900 EA7500 (Express Forwarding must be disabled; see [c] below)
⚠︎ AC4000 EA9300 (Express Forwarding must be disabled; see [c] below)
⚠︎ AC2400 EA8350 (Connection issues; see [d] below)
⚠︎ AC2600 Max-Stream EA8500 (Express Forwarding must be disabled; see [c] below)
⚠︎ Velop Whole-Home Mesh Wi-Fi (Express Forwarding must be disabled; see [c] below)


MOTOROLA / ARRIS

TG862G/CT (Comcast/Xfinity)
⚠︎ Pace 5268 AC (AT&T) (Having trouble with this router? Check out this article. Need more help? Contact us using the buttons at the bottom of this page and we'd be glad to help.)


NETGEAR

AC750 R6050
AC1200 R6100
AC1200 R6220
AC2300 Nighthawk R7000P/R6900P (Circle is built-in! See [h] below)
AC1900 Nighthawk R7000/R6900 (Circle is built-in! See [h] below)
AC3200 Nighthawk X8 R8000
F5605v2
Orbi
WPN824v2 RangeMax
⚠︎ AC1600 R6250 (Circle is incompatible with guest network; see [b] below)
⚠︎ AC1750 R6400 (Circle is incompatible with guest network; see [b] below)
⚠︎ AC2350 Nighthawk X4 R7500 (Connection issues; see [d] below)
⚠︎ AC2600 Nighthawk X4S R7800 (Connection issues; see [d] below)
  AC3000 Nighthawk X6S R7900P/8000P (See this article)
⚠︎ N600 WNDR3400 (Circle is incompatible with guest network; see [b] below)


OPEN MESH

OM2P and OM2P-HS


SECURIFI

Almond (Must be setup as an extender. Read more here)


SYNOLOGY

⚠︎ RT2600ac (Connection issues; see [d] below)


TP-LINK

N450 TL-WR1043ND v2
N600 TL-WDR3600 v1
AC1750 Archer C7 v2
AC1750 Archer C8 v1
TGR-1900 (OnHub)


UBIQUITI

AmpliFi HD Mesh Router / System


Extenders and Circle

We designed Circle to work with most extenders on the market when properly configured. Circle should be paired with your main 2.4ghz network, and not with the network your extender creates. For more info check out this article. There is a known issue with the NETGEAR N600 extender. See [e] below for more info.


[a] ON ASUS RT-N56U ISSUE

Some users may experience slowdown when connected via Ethernet. To fix this, login to your router's management interface and go to LAN >> Switch Control >> NAT Acceleration. Switch the configuration to OFF and then reboot your router. Normal functioning should return.

[b] ON GUEST NETWORK INCOMPATIBILITIES

For the routers with a guest network incompatibility, we recommend disabling the guest network altogether.

[c] ON LINKSYS & EXPRESS FORWARDING

For some Linksys routers, an advanced feature called "Express Forwarding" must be disabled for the Circle device to work properly. To disable Express Forwarding, follow these steps:

  • Connect a computer to a Wi-Fi network originating from your Linksys router
  • Open a web browser and login to your router's management interface at linksyssmartwifi.com
  • On the left, select 'Connectivity' and then select the 'Administration' tab on the top right side of the screen
  • Uncheck the Express Forwarding box in the middle of the screen
  • Click 'Apply' at the lower right side of the screen to save this setting and reboot your router.
  • After a few minutes, your router will be ready to work with Circle

This is an issue specifically related to a chipset used by these routers. Other models with this feature, like the AC5400 EA9500, are not affected because they employ a different chipset. Express forwarding should stay ON for unaffected models.

[d] ON CONNECTION ISSUES

Some dual-band routers employ a chipset that makes working with Circle more complicated. On these types of routers, Circle will not properly function unless the 5GHz radio is disabled. Circle can only manage wireless devices that are connected on the 2.4GHz band, and all devices connected over Ethernet must be assigned as "Unmanaged Devices" in Circle. If Circle is connected to the router via Ethernet cable, Circle can only manage devices wired directly to the router, and all devices connecting wirelessly will encounter problems unless they are "Unmanaged".

[e] ON NETGEAR N600 WN3500RP EXTENDER

Using this extender will result in your Circle’s device list registering duplicates of any device that goes online through both the main router and the extender. To ensure that the Circle device sees and manages each device in your home properly, check for duplicates in your device list and ensure that both entries for each device are assigned to the appropriate profile.

[f] ON EERO MESH SYSTEM

Thanks for your interest in Circle! Unfortunately, we're aware of a serious incompatibility issue with Circle and Eero routers. With the latest Eero software (v3.5.0-312), released on October 17th 2017, we've determined that Circle's filter level settings cause overall Internet functionality to break. Specifically, you may notice setting a profile to a filter level other than "None" will cause every platform and website to fail to load, regardless of whether the site has been set as "Not Allowed". Setting the profile to the "None" filter level, or the device as "Unmanaged", will restore Internet functionality. At this time, there is no other workaround, other than switching all profiles to a "None" filter level, or disabling Circle until the problem is resolved. We are working as quickly as possible to remedy the situation and restore overall compatibility. Feel free to reach out to us using the support links below for more information.

[g] ON ACTIONTEC T3200M AND ASSOCIATED ROUTERS

Unfortunately, the Actiontec T3200M and a few routers that utilize its chipset (this includes the Bell Home Hub 3000 and Sagemcom Fast 5566) are incompatible with the Circle device, because it has a feature that interferes with the Circle device's operation. This feature is called "Fast Path Packet Acceleration", and cannot be turned off in the router's configuration. We apologize for the inconvenience; there is no workaround at this time.

[h] CIRCLE WITH NETGEAR

Good news! This router has Circle built-in, meaning you can enable Circle's features without buying additional hardware. Check out this article for instructions on how to set up Circle on your NETGEAR router.

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