Popular topics:

MyCircle & Circle Go

  1. How do I remove Circle Go from my device? (iOS)

    Circle Go is intended to be a valuable tool for your family, though there may be times when you...

  2. How does Circle Go impact my device performance?

    Circle Go impacts the way that your devices connect to the Internet, so you may be wondering if there...

  3. How do I Update My Payment Information for Circle Go?

    If you would like to update your payment information on our Chargify system click here. You'll be asked to...

  4. How do I setup Circle Go on my device? (iOS)

    Circle Go is an exciting addition to the Circle family that extends the power of Circle beyond the home...

  5. How do I know Circle Go is working? (iOS)

    Once you have Circle Go installed, there are a couple of ways that you can check to see if...

  6. How do I cancel my Circle Go subscription?

    Sometimes things change, and we understand that you may wish to end your Circle Go subscription. Our Circle Go...

  7. What does the MyCircle app tell me about my online experience?

    Each family member has their own Circle settings, and with MyCircle, they have their own dashboard, too! There are...

  8. What content appears in the MyCircle app?

    With the MyCircle app, you have access to Disney videos, blogs, GIFs, emojis, music, games, characters and lots more!...

  9. What do I need to know to get started with Circle Go? System Requirements, Pricing, and Availability

    Circle Go extends the Circle features that you enjoy in your home to iOS devices that join 4G LTE...

  10. Does using Circle Go impact the availability of any other services I may use?

    Because Circle Go works by connecting your device to a VPN in order to extend Circle's features, there are...

  11. Why does it look like the Circle Go VPN is coming on and off throughout the day?

    Circle Go is built to be smart about where and how you connect to the Internet, so the Circle...

  12. How do I temporarily disable Circle Go on my device? (iOS)

    Circle Go is intended to be a valuable tool for your family, though there may be times when you...

  13. MyCircle cannot connect to Circle

    Currently, both MyCircle and Circle Go require a Circle device be installed on your home Wi-Fi to work. If...

  14. Which carriers does Circle Go™ work with?

    One of the greatest benefits of Circle Go is that it extends the same Circle features you enjoy in...

  15. Do my Circle Home settings carry over to Circle Go?

    Circle Go is truly an extension of the experience that you have setup in your home. All of the...

  16. If I'm using Circle Go, can I uninstall the MyCircle app?

    Because Circle Go for iOS and Android are implemented in slightly different ways, the MyCircle app has slightly different...

  17. How do I get past the "Processor Declined: Approved (1000)" error message?

    When you submit your payment for the Circle Go subscription, you may hit an error that says "Processor Declined:...

  18. How do I see the status of a Circle Go device?

    Want to install Circle Go on a device? See How do I setup Circle Go™ on my device? You...

  19. Receiving repeated "Circle Go is no longer active on " notifications

    It is possible to disable Circle Go on your device, and doing so will result in a notification like...

  20. Known Issue: Circle Go + iOS 10.2

    The newest version of Apple iOS v10.2 contains a significant incompatibility between the original Circle Go and iOS 10.2....

  21. How do I remove Circle Go from my device? (Android)

    You may wish at some point to disable or even remove MyCircle and Circle Go from your device. The...

  22. How do I setup Circle Go on my device? (Android)

    Circle Go is an exciting addition to the Circle family that extends the power of Circle beyond the home...

  23. How do I subscribe to Circle Go?

    There are currently two ways to set up a Circle Go subscription: 1) Through the https://meetcircle.com website using Chargify;...

  24. My kid removed Circle Go!

    If a kid is persistent enough they can, unfortunately, remove the profile for Circle Go. When this happens, you'll...

  25. Circle Go, BedTimes, and Timezones

    Our Circle Go service allows you to take Circle's features on the go. It does so by creating a...

  26. Circle Go Won't Install!

    Having trouble installing Circle Go? Let's try the following troubleshooting steps to see if they help! Restart your devices...

  27. Circle Go Asks Me To Subscribe Again! (iOS)

    In some cases when purchasing Circle Go via the Circle Home iOS app, the subscription through iTunes/Apple will complete...

  28. How do I know Circle Go is working? (Android)

    Once you have Circle Go installed, here's how to make sure it properly installed: Confirm Installation of the Circle...

  29. Circle Go and Personal Hotspots

    When one of your Circle Go enabled devices puts off a personal hotspot you'll get a notification that the...

  30. How Does Circle Go Work?

    Technical Explanation We created Circle Go to complement the home Wi-Fi Circle experience. Like the Circle Home solution, Circle...

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