Is My Router Compatible with Circle?

We designed Circle to be compatible with as many routers and network extenders as possible. In doing so, we specifically tested many routers and extenders on the market today, but we have not tested every one. The chart below shows our current test results. You can use the information below to see if your router is listed.

Is your router not listed below?

We believe Circle should work with the vast majority of routers and modems on the market, but do not guarantee its compatibility. If you're running into problems, check the list below for your router to see if we've noted any known issues. You can also check out our Advanced Networking Guide.

What should I do if my router is incompatible?

Is your router incompatible? You might think about exchanging it with your ISP or buying a new one! If you rent your router from an Internet Service Provider reach out to them about getting a different router. Most are happy to assist with an exchange for free. You could also purchase a new compatible router and connect Circle to that. Take a look at our guide for how Circle works when you have two routers in your home. Need a recommendation? We love NETGEAR routers!

Extenders, Mobile Hotspots, and Satellite Connections

Circle was developed for use with your typical home router using a DSL or Cable connection to the Internet. Mobile hotspots and satellite connections tend to be incompatible with Circle and we cannot guarantee that Circle will work to manage these types of networks.

In addition, Circle does not recommend pairing your Circle unit with an extender. You can use extenders with Circle, but we do not recommend setting up Circle solely on a network provided by your extender. See here for more info.

Router Compatibility List

✓ COMPATIBLE WITH CIRCLE
✕ INCOMPATIBLE WITH CIRCLE
⚠︎ SPECIAL SETUP REQUIRED

ACTIONTEC / TELUS

✓ T1200 VDSL
✓ T2200H VDSL
✕ T3200 VDSL (See [g] below)
✕ T3200M VDSL (See [g] below)

AMPED

✓ AC1750 (TAP-R3)
✓ AC1750 (RTA1750)

APPLE

✓ Airport Express
✓ Airport Extreme

ASUS

✓ AC1900 RT-AC68U
✓ N900 RT-N66U
✓ RT-AC3200
⚠︎ N600 RT-N56U (NAT Acceleration must be turned off; see [a] below)
✕ SRT-AC1900 (OnHub)

BELKIN

✓ N450 DB
✓ N600 DB
✓ AC750 DB
✓ AC1200 DB
✓ AC1750 DB

BELL

✕ Home Hub 3000 / Sagemcom Fast 5566 (See [g] below)

CALIX

⚠︎ Calix Gigacenter 844G / 844E (ARP Spoofing must be enabled; see [j] below.)

CISCO

⚠︎ Cisco DPC3941T (Security settings must be set to medium or low.)

D-LINK

✓ AC750 DIR-810L
✓ AC750 DIR-818L W/D
✓ AC1200 DIR-842
✓ AC1700 DIR-859
✓ AC1700 DIR-868L
✓ AC1900 DIR-879
✓ AC1900 DIR-880L

EERO

✕ Eero v1 (See [f] below)
✓ Eero v2

JENSEN SCANDINAVIA

✓ Airlink 1000AC
✓ Airlink 3000DG
✓ Airlink 59300
✓ Lynx 5000
✓ Lynx 7000
✓ Lynx 9000

GOOGLE

✓ Google Wi-Fi
✕ OnHub TGR-1900 (TP-Link)
✕ OnHub SRT-AC1900 (ASUS)

HITRON

⚠︎ CODA- 4582 (Must be connected over wireless, see here for more info)

HUAWEI / TALK TALK

We are currently assessing the compatibility of Circle with Huawei brand routers. At this time we cannot guarantee that Circle is fully compatible with this brand of routers. Updates will be added here as our testing continues.

✕ HG635 (Circle will pair, but cannot manage traffic on this router)
✕ HG659 (Same as the HG635)

LINKSYS

✓ AC1750 EA6500
✓ AC1900 EA6900
✓ AC5400 EA9500 v1 (Do not disable Express Forwarding; see [c] below)
✓ N300 E1200
⚠︎ N600 EA2500 (Circle is incompatible with guest network; see [b] below)
✓ N750 E3500
✓ WRT1200AC
✓ WRT1900ACS
⚠︎ AC1900 EA7500 v1 (Express Forwarding must be disabled; see [c] below)
⚠︎ AC1900 EA7500 v2 (Firmware update required; see [i] below)
⚠︎ AC4000 EA9300 (Express Forwarding must be disabled; see [c] below)
⚠︎ AC2400 EA8350 (Connection issues; see [d] below)
⚠︎ AC2600 Max-Stream EA8500 (Express Forwarding must be disabled; see [c] below)
⚠︎ Velop Whole-Home Mesh Wi-Fi (Express Forwarding must be disabled; see [c] below)

MOTOROLA / ARRIS

✓ TG862G/CT (Comcast/Xfinity)
⚠︎ TG3482G (Comcast/Xfinity XB6 Wireless Gateway) (Connection issues; see [d] below)

⚠︎ NVG589 (Disable IP Passthrough and setup over Ethernet. See here for more info.)
⚠︎ Pace 5268 AC (AT&T) (Having trouble with this router? Check out this article. Need more help? Contact us using the buttons at the bottom of this page and we'd be glad to help.)

NETGEAR

✓ AC750 R6050
✓ AC1200 R6100
✓ AC1200 R6220
✓ AC1750 Nighthawk R6700 (v1) (Circle is built-in! See [h] below)
✓ AC2300 Nighthawk R7000P/R6900P (Circle is built-in! See [h] below)
✓ AC1900 Nighthawk R7000/R6900 (Circle is built-in! See [h] below)
✓ AC3200 Nighthawk X8 R8000 (Circle is built-in! See [h] below)
✓ AC3000 Nighthawk X6 R7900 (Circle is built-in! See [h] below)
✓ F5605v2
✓ Orbi (Circle is built-in! See [h] below)
✓ WPN824v2 RangeMax
⚠︎ AC1600 R6250 (Circle is incompatible with guest network; see [b] below)
⚠︎ AC1750 R6400 (Circle is incompatible with guest network; see [b] below)
⚠︎ AC2350 Nighthawk X4 R7500 (Connection issues; see [d] below)
⚠︎ AC2600 Nighthawk X4S R7800 (Connection issues; see [d] below)
⚠︎ Nighthawk XR500 (Connection issues; see [d] below)
⚠︎ AC3000 Nighthawk X6S R7900P (See this article)
⚠︎ AC4000 Nighthawk X6S R8000P (See this article)
⚠︎ N600 WNDR3400 (Circle is incompatible with guest network; see [b] below)

OPEN MESH

✕ OM2P and OM2P-HS

SECURIFI

✓ Almond (Must be setup as an extender. Read more here)

SYNOLOGY

⚠︎ RT2600ac (Connection issues; see [d] below)

SPECTRUM

⚠︎ Wave 2, RAC2V1A, also known as the Sagemcom 5280 (See [k] below)

TP-LINK

✓ N450 TL-WR1043ND v2
✓ N600 TL-WDR3600 v1
✓ AC1750 Archer C7 v2
✓ AC1750 Archer C8 v1
✓ AC1900 Archer C9
⚠︎ AC2600 Archer C2600 (Connection issues; see [d] below)
⚠︎ Talon AD7200 (Connection issues; see [d] below)
✕ TGR-1900 (OnHub)

UBIQUITI

✓ AmpliFi HD Mesh Router / System

XFINITY (COMCAST)

⚠︎ XB6 Wireless Gateway (Arris TG3482G) (Connection issues; see [d] below)

ZYXEL

⚠︎ Zyxel C3000Z (Must be connected over Ethernet to the Circle device; see here for more info)

Extenders and Circle

We designed Circle to work with most extenders on the market when properly configured. Circle should be paired with your main 2.4ghz network, and not with the network your extender creates. For more info check out this article. There is a known issue with the NETGEAR N600 extender. See [e] below for more info.

[a] ON ASUS RT-N56U ISSUE

Some users may experience slowdown when connected via Ethernet. To fix this, login to your router's management interface and go to LAN >> Switch Control >> NAT Acceleration. Switch the configuration to OFF and then reboot your router. Normal functioning should return.

[b] ON GUEST NETWORK INCOMPATIBILITIES

For the routers with a guest network incompatibility, we recommend disabling the guest network altogether.

[c] ON LINKSYS & EXPRESS FORWARDING

For some Linksys routers, an advanced feature called "Express Forwarding" must be disabled for the Circle device to work properly. To disable Express Forwarding, follow these steps:

Connect a computer to a Wi-Fi network originating from your Linksys router
Open a web browser and login to your router's management interface at linksyssmartwifi.com
On the left, select 'Connectivity' and then select the 'Administration' tab on the top right side of the screen
Uncheck the Express Forwarding box in the middle of the screen
Click 'Apply' at the lower right side of the screen to save this setting and reboot your router.
After a few minutes, your router will be ready to work with Circle

This is an issue specifically related to a chipset used by these routers. Other models with this feature, like the AC5400 EA9500, are not affected because they employ a different chipset. Express forwarding should stay ON for unaffected models.

[d] ON CONNECTION ISSUES

Some dual-band routers need a special set up to work with Circle. On these types of routers, Circle will not properly function unless the 5GHz radio is disabled. Circle can only manage wireless devices that are connected on the 2.4GHz band, and all devices connected over Ethernet must be assigned as "Unmanaged Devices" in Circle. If Circle is connected to the router via Ethernet cable, Circle can only manage devices wired directly to the router, and all devices connecting wirelessly will encounter problems unless they are "Unmanaged".

[e] ON NETGEAR N600 WN3500RP EXTENDER

Using this extender will result in your Circle’s device list registering duplicates of any device that goes online through both the main router and the extender. To ensure that the Circle device sees and manages each device in your home properly, check for duplicates in your device list and ensure that both entries for each device are assigned to the appropriate profile.

*This can also happen on other Netgear and non-Netgear extenders.

[f] ON EERO V1 MESH SYSTEM

See here for more details on this known incompatibility.

[g] ON ACTIONTEC T3200M AND ASSOCIATED ROUTERS

Unfortunately, the Actiontec T3200M and a few routers that utilize its chipset (this includes the Bell Home Hub 3000 and Sagemcom Fast 5566) are incompatible with the Circle device, because it has a feature that interferes with the Circle device's operation. This feature is called "Fast Path Packet Acceleration", and cannot be turned off in the router's configuration. We apologize for the inconvenience; there is no workaround at this time.

[h] CIRCLE WITH NETGEAR

Good news! This router has Circle built-in, meaning you can enable Circle's features without buying additional hardware. Check out this article for instructions on how to set up Circle on your NETGEAR router.

[i] ON LINKSYS AC1900 EA7500 v2

If speeds are noticeably slowed using this router, our testing has determined that updating the firmware can mitigate this. See this article from Linksys on performing firmware updates. If a firmware update is not possible, speeds can be greatly increased by connecting Circle to Wifi, not ethernet.

[j] ON CALIX GIGACENTER 844G / 844E

Calix Gigacenter routers on latest firmware block ARP-spoofing by default, which is Circle's method of web filtering. Significant issues may occur, including not being able to connect to the internet on any filtering level other than none. To enable this router to work with Circle, ARP-Spoofing must be Enabled in the Security section of the router's control panel. Check out this article from Calix on enabling the feature.

[k] ON SPECTRUM WAVE 2, RAC2V1A / SAGEMCOM 5280

The Spectrum Wave 2 is known to have various different issues with Circle and displays behavior similar to that of an incompatible router.

Troubleshooting this issue includes the following: Disabling the 5GHz band on the router and connecting Circle and all managed devices to the 2.4GHz band. Trying Circle through Ethernet. Reboot the router and Circle. As a final step, perform a backup (Menu > Manage) and factory reset the Circle Homedevice, then setup again.