Occasionally Google, Bing, or YouTube searches will display inappropriate content even when Safe Search or Restricted Mode is enabled. Your Circle device can require that Safe Search (or YouTube Restricted Mode) is turned on for a family member and the devices that they use. You can do so be enabling this under a family member's profile Filter Settings.
This article describes what Safe Search or Restricted Mode are, a little bit about how they work, gives you some tools to help when an inappropriate site or video show up, and tells you how to make sure Circle enables Safe Search or Restricted Mode.
What's Safe Search and Restricted Mode?
Safe Search is a filtering option from Google or Bing that "blocks explicit images, videos, and websites" from search results. It is managed by Google and Bing respectively. YouTube Restricted Mode is similar and "filters potentially objectionable content" from YouTube search results. It is managed by YouTube. All of these services rely on community input to help with their filtering.
How do they work?
Google, Bing, and YouTube do not state exactly how Safe Search or Restricted Mode work, but they probably rely heavily on algorithms to filter out content. No algorithm is perfect. Because of this occasionally inappropriate material will not be filtered out. Your Circle device is another layer against objectionable content coming through but does not control what Safe Search or Restricted Mode filters.
How do I report inappropriate content?
If an inappropriate site appears in your Google search while Safe Search is enabled, follow the instructions here to report it; for Bing, use this link. If an inappropriate video appears in your YouTube search while Restricted Mode is enabled, follow the instructions here to report it.
Can I enforce Safe Search?
To enable Safe Search or YouTube Restricted Mode:
- In the Circle app, Select the family member that you would like to enable Google Safe Search or YouTube Restricted Mode for.
- Tap Filter in their profile settings.
- Scroll to the bottom of the filter options to the Privacy & Safety toggles.
- Tap the Safe Search or YouTube Restricted Mode button to toggle it "On".
- Press Save in the upper right-hand corner.