Are you seeing two subscriptions and charges from Circle under your Google Play or Apple ID? This might occur for a couple of reasons.
Why are there two charges under my account?
You might see two different subscriptions for your Circle account if you signed up for both the annual and monthly versions of our subscriptions for Circle on NETGEAR or Circle Parental Controls.
You can check for this under your Apple account or Google account. Use those links to check for your subscriptions and cancel your renewal if necessary.
Were you charged for a subscription twice? You can work with Apple or Google support to request a refund.
Google Subscription Refunds
If made via a Google in-app subscription or purchase use the chat bot here to make that request or learn more about refunds from Google Play here.
Apple Subscription Refunds
You can request a refund for an Apple in-app subscription or purchase by following the guidance here.
Circle on NETGEAR
There are two subscriptions available currently for Circle on NETGEAR users. Circle on NETGEAR Premium (available at a monthly or annual renewal). Both provide the same Premium services so only one is required.