When Circle Home Plus is first set up in your home, the list of devices that show up in the Circle app can be a bit daunting. Sometimes, those names are easy to understand, like "Patricks-Macbook-Pro" in the example screenshot below. Other times, the names are confusing or unclear, such as "android-42146abc00d", and this can make it difficult to assign devices to the correct profiles.
Use the written instructions below to get started!
To identify which device is which on your network:
📱Use the device name.Some are clear enough to let you know what they are right off the bat.
🔍Look for the Manufacturer's name.Some devices may have a name like "Microsoft Device", and you can use the manufacturer's name to figure out where it might belong.
🍏Remove and re-add Apple devices to your network.Some Apple products will show up as "Apple Device". Circle will learn that device's specific name once it has left the home Wi-Fi and rejoined. To do so, you can turn Airplane Mode on and then off. After this swipe down on your device list to refresh the listings. You can also tell the Circle device to "Remove device from Circle..." and then swipe the list to refresh.
- If you still are having trouble:
Try comparing MAC addresses
You can also match the unique network identifier (or, "MAC Address") for your devices with the MAC address found in each of your device list entries. Here is how to do this:
- Identify a device in your home that you would like to find the MAC address for.
- Access a support resource for that device that will help you identify the MAC. Typically, an Internet search of "MAC address" + the type of device will yield the results that you need. (Also check out our article on How Do I Find My Device's MAC Address? for more help.)
- Once you know the MAC address for that device, check each entry that you haven't identified yet in your Circle app's device list to see if the MAC address for that entry matches the one for the device you're trying to identify