Logo
Circle Set Up & User Guide FAQ Contact Home
  1. Circle Support Center
  2. Troubleshooting common Circle issues
  3. Networking and compatibility help

Calix Gigaspire and Gigacenter 844G/844E

Calix Gigacenter routers may block ARP-spoofing by default, which is a critical part of Circle's method of web filtering. Significant issues may occur on your Gigacenter's network when you have Circle paired, including not being able to connect to the internet on any filtering level other than None.

To allow this router to work with Circle, ARP-spoofing must be Enabled in the Security section of the router's control panel.

Login to your router settings (see Calix's instructions if you need assistance) then head to Security > ARP Spoofing, you can enable/disable ARP Spoofing. Enable ARP Spoofing when using Circle or other network monitoring hardware on your network. ARP Spoofing allows the Circle device to monitor all traffic on the home network automatically and without special configuration.

ARP spoofing must be enabled for Circle to work, so the ARP spoof blocking feature must be *disabled* in the router settings.

Was this article helpful?

Need more help? Select your product below.

Circle on Netgear Circle Parental Controls
Contact Support

Support is only available in English at this time.

© 2022 Circle Media Labs, Inc., an Aura company. All rights reserved.

-->