Need some help from the Circle support team? We'd love to help! Please note that the contact options for Circle on NETGEAR support are somewhat different than the options for Circle with Disney or Circle Parental Controls.
Want to learn more about Circle? Visit our website!
Phone: Contact Circle on NETGEAR support using this guide.
NETGEAR Support: Visit NETGEAR Support's website.
Missing your premium features? See the help article here. Need help with a passcode? See here.
Support Hours
- Monday - Friday: 7am - 7pm Pacific Time
- Saturday -Sunday: 8am - 4pm Pacific Time
- General support - help@meetcircle.com
- Subscription management - see help for managing subscriptions here
- Return or warranty inquiries - see our returns / warranty policy
Chat
Tap the "Help" button at the bottom right-hand of your screen. You can search for your help item and if not found click for "Live Chat".
Common Circle Help Articles
Account and Subscription Management
- Manage Your Circle Subscription
- Sign-up, Login, QR Code Issues
- Circle & Circle Home Plus: Basic and Premium Membership
Setup
- Circle Parental Controls Quick Start Guide
- Identifying and Assigning Devices with Circle
- Setting up the Circle Parental Controls "Kid app"
- Can't Connect to Circle's Hotspot
Profile and Filter Setup
- Filter Popular Apps, Websites, or Categories
- Identifying and Assigning Devices with Circle
- What Does the Unmanaged Filter Setting Do?
- Using Custom Website Filters
- Using Google Classrooms, Drive, or Hangouts/Meet with Circle
Troubleshooting
Networking
- Addressing Internet Slowdown
- Pairing Circle to a Different Network
- Advanced Network Configurations & Unsupported Network Setups
Looking for another Circle contact?
If you're a journalist, want to work with our marketing team, start a business partnership, or for HR and accounting related contact options, check out this page.