What is the Circle Basic Membership?
Whether you start with a free trial or a retail Circle Home Plus device, every Circle account begins at the Premium Membership level. The Premium Membership grants you access to the full suite of Circle features. If you decide to cancel your Circle Membership or if the 1-year Membership included with your Circle Home Plus expires, your account will move to Circle's Basic Membership.
With Basic Membership, you will only have access to the following features:
Note: If your account changes from Premium to Basic, your Premium settings for Bedtimes, Off Times, etc. will still be saved but not will not be enforced.
Getting into the Basic Membership Status
There are a couple scenarios that can lead to your Circle account getting moved into the Basic Membership:
- Your month-to-month subscription with Apple or Google is cancelled
- The 1-year Membership that came with your Circle Home Plus expires without billing information in place to maintain your membership
Getting back to Circle Premium Membership
- Start an in-app subscription in the Circle app under Menu
- Add a new Circle Home Plus with valid coupon to your account
If you have any questions or concerns about your Circle account and Membership, feel free to browse our help site or contact Circle Support for assistance.