Welcome to the Circle Family! There are two ways to get started using Circle.
The new Circle app uses a mobile-first approach, with Circle Home Plus as an optional add-on. When you purchase the Circle Home Plus bundle, you get Circle Home Plus as well as a 1-year membership to our mobile services and all of our features.
Here's how to activate your membership! First, you'll want to create a Circle account and get logged in. Once you're logged in, you'll be asked if you have a Circle Home Plus.
Tap Yes, I have a Circle Home Plus, and then Continue. If the app asks you if you want to allow it to use the camera, be sure to say OK!
Then, simply scan the QR code printed on the bottom of your Circle Home Plus. This will activate your 1-year membership to Circle, enabling all of its features and its mobile management abilities! Note that this must be the black QR code included with the bundle. Scanning the blue QR code printed on the standalone Circle Home Plus unit will not activate a membership.
When your 1-year membership expiration date is approaching, you'll receive emails from us asking you to update your payment information. You can do so via the automated email. If you allow your membership to expire, your account will revert to the Basic Membership, at which time you'll be able to continue your membership via in-app purchase.
Subscribed via the app, want to manage local WiFi devices, and need to purchase Circle Home Plus? Here's how.