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Circle Set Up & User Guide FAQ Contact Home
  1. Circle Support Center
  2. Troubleshooting common Circle issues
  3. Networking and compatibility help

Circle and Mobile Hotspots or Satellite Connections

Circle was developed for use with your typical home router using a DSL or Cable connection to the Internet. Mobile hotspots and satellite connections tend to be incompatible with Circle and we cannot guarantee that Circle will work to manage these types of networks.

If your family connects to the Internet using a mobile hotspot or satellite connection and you want to use Circle, we recommend using a compatible router attached to your hotspot or satellite connection. Check out our article on router compatibility for more details.


For more about advanced network setups and the Circle device, check out this help article.

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Monday-Friday: 7 a.m. - 7 p.m. (PT)   |   Saturday-Sunday: 8 a.m. - 4 p.m. (PT)
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Monday-Friday: 10 a.m. - 7 p.m. (PT)   |   Saturday-Sunday: 8 a.m. - 4 p.m. (PT)

Support is only available in English at this time.

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