NOTE: There is a bit of geek-speak ahead here. If you are reading this and none of it makes any sense, it's very likely that it doesn't apply to your home Wi-Fi. These configurations are not common for typical home Wi-Fi networks. If an IT professional helped setup your network, please consult with them if you have any concerns related to your setup.
How many networks can the Circle device manage at a time?
While the Circle device can manage your 2.4GHz, 5GHz, and Ethernet connected devices, it can only manage one network segment at a time. That means if your router has segmented your network into different "subnets" or VLANs, including guest networks, your Circle device will only be able to manage one of them.
We suggest password protecting your various network segments and making sure that the devices you want Circle to manage only have access to the segment your Circle device is paired with.
How can I make sure Circle is monitoring my whole network?
We recommend the following configurations when using Circle to ensure that your whole network is visible to Circle's management:
- Remove all network segments except the main one to ensure Circle is managing your whole network, including any guest network.
- If you require multiple network segments, make sure that devices you want to manage only have access to the segment managed by Circle.
- Only let your main router perform DHCP duties
- Don't separate off any devices in VLANs that you want Circle to manage
- If you have multiple routers, make sure that only one of them is actually doing the network routing by putting the first in bridge mode or the second in AP mode.
Still have questions? Read more about using Circle with advanced networks and which configurations are unsupported connections.