At this time we cannot guarantee that Circle is fully compatible with the Huawei brand of routers. While Circle is able to pair with the models below, it is not able to manage devices connected to them or track Usage/History.
Affected routers:
- HG635
- HG659
📒 NOTE: Other Huawei routers may be compatible with Circle. Please keep in mind if you are looking to purchase the Circle Home device. If you are currently having issues with Circle and your Huawei router please reach out to our team using this article.
How do I resolve this issue?
Enabling compatibility mode for Circle may resolve some of the above issues. You can read more about compatibility mode here.