The Spectrum Wave 2 router, provided by Spectrum to its customers, is one of three different routers, using the following model numbers:
- RAC2V1S / Sagemcom FAST 5280
- RAC2V1K / Askey RT4320W
- RAC2V1A / Arris TR4400-AC
All models of this router may experience severe connectivity trouble with Circle devices. If you have this router and are experiencing severe issues on a device assigned a profile with a filter level other than "None," you are likely impacted by this compatibility issue.
Resolving this issue for Circle Home Plus devices
Enabling Compatibility Mode for Circle Home Plus may resolve some of the connectivity issues described above. Read more about Compatibility Mode.
Resolving this issue for the Circle Home (1st generation) device
Compatibility Mode is NOT available for the Circle 1st generation app and Circle Home device.