Is a family member's Instagram account not loading correctly?
If so, you might have set Instagram to "Allowed", but Facebook to "Not Allowed". Instagram is a service that is now owned by Facebook, and both services are heavily reliant on common server addresses (for example, Instagram now uses Facebook's content/media servers). If you set Facebook to "Not Allowed", it's likely something might break in Instagram as well.
You can change the Facebook platform in Circle Home to "Allowed" if you want this content to load properly. Unfortunately, at this time we are unable to differentiate appropriately between the two services for the reason listed above.
If you're still unable to get Instagram images to load after setting Facebook to "Allowed", contact support with the information below.
Click here for more on Filter Settings.