Did you create your membership via an in-app purchase and are having success managing mobile devices? You can extend Circle's management abilities to devices on your local network using Circle Home Plus, our hardware device that pairs with your router for management.
To add Circle Home Plus open the Circle Smart Parental Controls app, open the Menu ('hamburger') icon in the upper-left corner of the screen, and tap Set Up Circle Home Plus.
On the screen that shows up, tap Don't have a Circle Home Plus. You'll be sent directly to our secure site where you can order a Circle Home Plus of your very own!
Once it arrives, return to this same screen and tap Continue to get started. See this article if you have any issues getting it paired!