If you downloaded the Circle Smart Parental Controls app and subscribed to your membership via an in-app purchase, the time may come when you decide you want to add Circle Home Plus so that you can manage your Wi-Fi connected devices. You of course can just purchase Circle Home Plus via the link in the app, but you may also wish to end the membership you purchased in-app and purchase the bundle, which comes with a 1-year membership. Here are the steps for doing so.
Step 1: Cancel the Membership you Purchased In-App
First we need to cancel the membership you purchased in the app. The steps will differ slightly depending on if you subscribed via the iOS app or the Android app.
To Cancel in iOS:
- On your iOS device, open the Settings app.
- Tap iTunes & App Store.
- Tap your Apple ID at the top of the screen.
- Tap View Apple ID.
- Enter your password if requested.
- Tap Subscriptions.
- Tap your Circle Smart Parental Controls subscription.
- Tap Cancel Subscription.
To Cancel in Android:
- On your Android phone or tablet, open the Google Play Store.
- Check if you’re signed in to the correct Google Account.
- Tap the menu icon in the upper left corner of the screen.
- Tap Subscriptions.
- Select the your Circle Smart Parental Controls subscription.
- Tap Cancel subscription.
- Follow the instructions.
Once your membership purchased in-app is canceled, it's time to activate the one that came with your Circle Home Plus bundle.
Step 2: Start your Circle Home Plus Bundle Membership
Once you've received your Circle Home Plus bundle and canceled the membership you purchased in-app, it's time to start your new 1-year membership.
- Remove the Circle Home Plus from its packaging.
- In the Circle app, open the sidebar and tap Setup Circle Home Plus.
- Tap Continue.
- Scan the black QR code on the bottom of bundled Circle Home Plus.
- Tap Continue.
At this point, you will receive a notification that your 1-year membership has been activated. Follow the instructions to pair Circle Home Plus to your network.
Enjoy the benefits of Circle Home Plus and your 1-year membership!
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