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Same Product Listed Twice in Circle App

When first setting up Circle Home Plus on network, or adding mobile devices to your profiles you might notice that the product is listed twice.

This occurs because the Circle system has not yet merged the two entries: one for the mobile product managed by kid app, and one for the local network product that Circle Home Plus sees.

How do I resolve this?

Don't worry, after about 5 minutes, or the next time that product is online the entries should merge. For now, just make sure those are assigned to the same profile and you're good to go!

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