Note: As of April 10th, 2019, the Circle Go mobile management subscription option for Circle 1st generation is no longer available for purchase through either the Circle iOS or Android apps. You can learn more here.
The issues captured in this article only apply to our first generation product. To learn about our new product, Circle Parental Controls and Circle Home Plus, or to purchase visit our main website -- meetcircle.com.
Learn about differences between Circle 1st Generation and our new product in this article.
Issues with iOS 13 and Circle 1st Gen. or Circle Go
The Circle team is currently aware of an issues related to iOS 13 and the Circle Go VPN.
When the Circle Go VPN is connected on a device the App Store and Apple Music will not load. This is related to region-specific restrictions in those apps that will not support the Circle Go VPN. There is no workaround at this time. The VPN should disconnect when at home on the Wi-Fi. The VPN can be temporarily disabled to access the App Store as well by disabling the "Connect-on-demand" toggle under Settings >> General >> VPN.