If your subscription is about to end or has already lapsed, you can renew your subscription a couple of different ways.
Renew your Circle subscription from the email prompt
You may have received an email or in-app message from the Circle team that "Your subscription expires soon." If so, you received this message because you are approaching the end of your Circle subscription that came bundled with your Circle Home Plus device.
- Open that email or message on your parent device.
- Follow the link.
- Select the option you need to renew your subscription.
If you don't have the app installed, first download it and log in with your Circle account credentials. Then, open the link in the email to renew.
Renew your Circle subscription from the Circle Parental Controls app
- Launch the Circle Parental Controls app.
- Go to Menu >> Premium (see screenshot below).
- Select the renewal option that's right for your family.
Note: the Premium option for renewal will *only* appear if your Circle subscription has already expired. If the premium Menu option is not available you already have the premium features and do not need to renew your subscription.
What happens if I don't renew?
If you choose not to renew your Circle membership subscription, you will enter the Basic membership level and lose out on Circle's Premium features when it expires. Here are the Premium features that you will lose:
What if I returned or don't want to renew?
If you returned your Circle Home Plus device, or if you just want to use Circle at the Basic level, please feel free to disregard the message. The email you receive will also have an option to unsubscribe at the bottom.
Do you offer a non-subscription product?
Absolutely! Learn more about each Circle product and our lifetime bundled device here. If you've already purchased a 3-month or 1-year bundled device and want to upgrade to the lifetime membership email us at email@example.com for more info.
How do I manage my Circle subscription?
Learn how to manage or cancel your subscriptions using our Circle Subscription Management Guide.