If you would like to set use the Circle Parental Controls app, you will need to set up a fresh account and profiles in the new Circle App. Circle is not able to transfer history or existing profiles and settings from Circle 1st generation.
General questions about Circle features
Circle Home Plus (2nd generation) features several upgrades from Circle with Disney (1st generation):
- Extended coverage to include mobile devices
- New location tracking for mobile devices
- Faster network connection
- Less disruptions (upgraded hardware, parent notifications and app deletion restrictions)
- More flexibility and security so settings are always saved
Basic:Filters, History, Usage
Premium:Time Limits, Bedtime, Off Time, Pause the Internet®, Location, Rewards
Basic features are always free. Subscriptions include access to all Premium features, regularly $9.99/month. To manage all your devices anywhere, choose your Circle Home Plus device and app subscription package. To manage mobile devices only, try the Circle Parental Controls App free for 1-month.
Circle can manage online screen time for any Internet-connected devices on your home network once Circle Home Plus is connected to your router.
As long as the Circle Parental Controls App is installed on any mobile device, you can also manage online screen time on that device away from home.
Currently, Circle doesn't manage offline screen time (that is, screen time that does not require an Internet connection). Apps that are available offline and downloaded content will still be available on your devices.
You can monitor web use with the Usage and History features.
Usage gives you a view of all Internet activity by day, week, and month, by category, app, and site. History shows all sites visited, what has been filtered by Circle, and lets you create custom filters.
However, popular sites like YouTube, Google, Netflix, and Facebook are fully encrypted, which limits Circle from seeing the complete URL link.
Circle’s award-winning parental controls device and app combo is the most comprehensive solution for families looking to manage screen time and content on all devices.
With Circle, you can manage all your Internet and Wi-Fi connected devices, at home and away, from one app. Circle offers the most customizable features so you can set limits and manage content across an unlimited number of devices, from computers to smartphones to gaming consoles.
Disney+, TikTok, YouTube, etc.). You can manage these from the Filter menu settings. For more details, refer to our Filter support article.
Yes. Circle can manage access and set time limits for popular sites and platforms, including YouTube, TikTok, Fortnite, Instagram, Netflix, Snapchat, Disney+, and more.
Circle adds another layer of protection on top of existing safety restrictions. Activate SafeSearch settings and Restricted Mode from the Circle App. You can even require that SafeSearch is turned on for certain family members and their devices to ensure inappropriate material is filtered out when your kids search.
This feature functionality is managed by the respective search engines.
No. Circle does not monitor texts, phone calls, iMessages, emails, or in-app messages from Instagram, SnapChat, and so on. Since SMS-based text messages and phone calls are transmitted through your cellular carrier, these types of communication are invisible to Circle.
Yes. Circle has different Filter levels for Kid, Teen, Adult, or None—all with default apps and websites blocked. You can custom manage these defaults along with other apps and websites within the Filter settings.
No. Circle manages online time but can’t manage anything that does not require an Internet connection to work, such as games that can be played offline or pre-downloaded movies.
Circle Home Plus manages your home network Internet traffic through your router to monitor online screen time and content on all Wi-Fi connected devices, including:
- iPhones and iPads
- Android smartphones and tablets
- Windows, Mac based computers, and laptops like Chromebooks
- Smart TVs
- Gaming consoles
- Streaming devices, smart assistants, and more
iOS and Android mobile devices are also covered anywhere they go.
Circle can manage iOS and Android devices wherever they go. The Circle Parental Controls App extends coverage to mobile devices away from home. Circle does not manage laptops outside the home.
Once installed, Circle’s parental control features are extended to devices through a VPN (Virtual Private Network). Track and manage online activity on any data network—even Wi-Fi networks away from home.
Circle's mobile management utilizes an innovative VPN that runs locally on your mobile iOS or Android device to track and manage online activity. Because it runs locally, it won't interfere with sites like Netflix that don't normally work with VPNs.
The most common solution for managing shared family devices is to create a Profile just for shared devices. If you have Circle Home Plus, the Home Profile is a great option. Read more here about shared devices.
Circle Home Plus is compatible with most routers. The Circle App also has the option to enable Compatibility Mode to ensure the best experience and connection.
Circle Home Plus connects to your Wi-Fi router. By downloading and installing the Circle App, it will then detect all your family’s Wi-Fi, mobile, and Internet-connected devices so you can apply all of Circle’s parental control features.
Yes. The Circle App can manage Android and iOS smartphones and tablets anywhere they go. Without Circle Home Plus, you are not able to manage devices on your home Wi-Fi router such as smart TVs, gaming consoles, computers, and other Internet-connected devices.
Yes. Circle is designed to work with as many networks as possible. When setting up your Circle Home Plus, you can run Compatibility Mode to ensure it will work on your network.
- iOS version 11 and newer
- Android 6.0 (Marshmallow) and newer
Pricing and shipping
Premium features include Time Limits, Bedtime, Off Time, Pause the Internet®, Location, and Rewards. Circle subscriptions include access to all Premium features, regularly $9.99/month.
Basic features (Filters, Usage, and History) are always free.
You can return Circle Home Plus for any reason within 30 days and get your money back (US and Canada only).
If you purchased your Circle device through another retailer other than Circle, please contact that retailer for return information.
Circle is currently available for sale and shipping in the United States and Canada only. Check back occasionally for updates on international availability.