Circle's 30-day "no questions asked" returns policy
We want to ensure that every Circle device out there is a useful addition to the home. Currently, Circle comes with a 30-day "no questions asked" return policy for any Circle device purchased through meetcircle.com.
Circle devices purchased through any other retail channel are subject to the return policies for that retailer.
How to return your MeetCircle.com order
If you are within the return period and wish to initiate the return of any Circle device purchased through the Circle website (meetcircle.com), please contact our support team.
Please include the following:
- Your name
- Order number (from your order confirmation email)
- Shipping address
- Anything you are willing to share about what is prompting your return.
- Please also note if you'd like assistance with troubleshooting as well.
We are eager to learn from your experience and welcome any feedback you have to offer!
To initiate the return of any Circle device purchased through a retailer other than Circle, please contact that retailer for information regarding how to return your device. All Circle device returns must be processed through the retailer through which the Circle device was originally purchased.
What does the support team need for my return?
Contact our support team with your proof of purchase, home address, and return reason and we are glad to assess your request.
I don't have the Circle packaging or cords that came with it, will that affect my return?
Generally we will accept a return without these items but make sure to let us know what is missing during your return request.
What does the support team need for my return?
Contact our support team with your proof of purchase, home address, and return reason and we are glad to assess your request.