Troubleshooting common Circle issues
Tips and tricks for resolving common issues in setting up and managing your Circle account
-
Trouble with account or subscription issues
-
Troubleshooting issues encountered during Circle setup
-
Trouble Setting Up Circle Home Plus
-
Can't Connect to Circle's Hotspot
-
Can't Connect to Circle Device: App Message or LED Light Blinking
-
I'm Having Trouble Pairing the Circle Home (1st Gen.) Device
-
Alert Shows You Are Not Connected To The Circle Hotspot Anymore
-
Circle Home Device Wi-Fi Network: Connecting, Setup, and Troubleshooting
-
Trouble Setting Up Circle Home Plus
-
Device identification and management
-
Identifying Devices with Circle
-
Devices Listed Twice in Circle App
-
My Profile/Device isn't Showing Usage/History
-
My Device Can't Connect!
-
How Do I Find My Device's MAC Address?
-
Devices Not Showing up in Circle
-
Circle Isn't Filtering My Device Correctly!
-
Circle is Stopping Part of a Website from Loading
-
Circle is not Managing my Gaming Console Correctly!
-
What Are These Devices I'm Seeing?
-
The Time in Usage Does Not Add Up Correctly
-
Facebook showing in Usage or History but isn't actually being used
-
Trouble Loading Google Drive
-
My Child Wasn't Using Their Device but Circle Says They Were!
-
Instagram Photos Aren't Loading!
-
Circle Isn't Managing Apps
-
Circle Isn't Filtering or Pausing My Device
-
Allowed Site Is Not Loading Properly
-
Identifying Devices with Circle Home Plus
-
I'm having trouble adding a phone as a Kid device!
-
WhatsApp Not Tracking or Managed
-
Circle Is Appearing in My Device List
-
Instagram Photos Aren't Loading!
-
Remove a Device from Circle
-
Circle Isn't Managing My Device
-
Devices Not Showing up in Circle
-
Identifying Devices with Circle
-
Protecting against attempts to evade Circle
-
Notices and known issues
-
Circle Parental Controls 2.6 Release Notes
-
Circle 1st Generation 2.1.4 Release Notes
-
Circle Parental Controls 2.5 Release Notes
-
Possible Issue: Circle VPN on iOS Sprint Devices
-
Known Issue: Circle 1st Generation App Crashes When Tapping "I'm Connected"
-
Circle 1st Generation 2.1.3 Release Notes
-
Circle Parental Controls 2.4 Release Notes
-
Circle 2.3 Release Notes
-
Roblox Loading Issue on Circle VPN Managed Devices
-
Public betas (iOS, Mac, Android, etc.) and Circle software
-
Circle 2.2 Release Notes
-
My App Says that It Can't Connect to Circle
-
Circle Says it Lost Internet Connection
-
Circle Isn't Powering On!
-
Circle app says my Circle Home Plus is offline or needs attention
-
What Do I Do if the Circle App Crashes?
-
What's the latest Circle app and firmware version?
-
My App Can't Find Circle After Entering My Network Info
-
I'm Having Trouble Pairing Circle
-
I'm getting a "Something Went Wrong, We couldn't talk to your Circle" error message
-
Circle Won't Accept My Wi-Fi Password
-
Circle Hotspot Not Showing In Networks
-
Circle Hotspot Doesn't Have Internet Connection
-
Can't Connect to Circle's Hotspot
-
I'm Using Circle and Getting a Security Warning!
-
I'm Getting a "504" Gateway Timeout Error
-
Known Issue: WhatsApp Not Tracking or Managed
-
Known Issue: Overwatch Not Tracking Properly
-
Known Issue: Multiple Unknown Devices Appearing in Device List for DISH Network Customers
-
Known Issue: Huawei Phones
-
Circle Parental Controls 2.6 Release Notes
-
Networking and compatibility help
-
★
Router compatibility for Circle Home (1st Generation) & Circle Home Plus
-
★
Advanced Network Configurations & Unsupported Network Setups
-
Ubiquiti AP firmware update
-
Known Issue: Technicolor TC8715T / TC8717T Router
-
Will Circle Work with My Home Network?
-
Spectrum Wave 2 Router and Circle Home Plus devices
-
Some Huawei Routers and Circle
-
Problems with Voice Calling over Wi-Fi
-
Linksys AC1900 EA7500v2 Router and Circle
-
Connection Issues with Some Dual Band Routers and Circle
-
Circle and Local Traffic
-
Changing Your Wi-Fi Name and/or Password
-
Known Issue: Zyxel C3000Z
-
Known Issue: Pace 5268AC router
-
Known Issue: NETGEAR R7900P/R8000P
-
Known Issue: Interaction Between Eero and Circle
-
Known Issue: Hitron CODA-4582
-
Known Issue: D-Link DIR-853
-
Known Issue: ARRIS NVG589
-
ASUS RT-AC5300 and GT-AC5300 Routers and Circle
-
Connection Issues with Some Dual Band Routers and Circle
-
Linksys Routers, Express Forwarding, and Circle
-
Pairing Circle to a New Network
-
The Circle App is Asking Me to Pair Circle Again
-
Reconfiguring Circle after a change to your Wi-Fi name or password
-
Addressing Internet Slowdown
-
Resolve incompatible router issues using Compatibility Mode
-
Advanced Firewall Setup
-
Using Circle with mobile hotspots or satellite Internet connections
-
Circle and Wi-Fi Extenders
-
★
Router compatibility for Circle Home (1st Generation) & Circle Home Plus