Troubleshooting common Circle issues
Tips and tricks for resolving common issues in setting up and managing your Circle account
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Trouble with account or subscription issues
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Troubleshooting issues encountered during Circle setup
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Resolving "Invalid" QR code issues
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Addressing Multiple Circle Products on the Same Network
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I'm Having Trouble Setting Up the Circle Device
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Circle Won't Accept My Wi-Fi Credentials
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Can't Connect to the Circle Device's Hotspot Network
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Can't Connect to Circle Network with "mycircle" Password
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Circle Device Wi-Fi Network: Connecting, Setup, and Troubleshooting
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Resolving "Invalid" QR code issues
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Device identification and management
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Manage your Devices with Circle
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Removing Circle From a Device or Your Network
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Identifying and Assigning your Devices
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Same Product Listed Twice in Circle App
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Missing Usage or History Issues
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How Do I Find My Device's MAC Address?
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My Device is Missing from Circle's Device List!
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Circle Isn't Filtering My Device Correctly!
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Circle is Stopping Part of a Website from Loading
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Managing devices with both Wi-Fi and Ethernet connectivity (gaming consoles, desktop computers, etc.)
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What Are These Devices I'm Seeing?
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The Time in Usage Does Not Add Up Correctly
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Facebook showing in Usage or History but isn't actually being used
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My Child Wasn't Using Their Device but Circle Says They Were!
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Known issues related to overlap between Instagram and Facebook
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Circle Isn't Managing Apps
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A Site/App That Should Be Allowed Is Not Loading Properly
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Trouble Setting up the Circle Kid App
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Circle Is Appearing in My Device List
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Devices Not Showing up in Circle
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Manage your Devices with Circle
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Networking and compatibility help
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Router Compatibility for the Circle Device
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Fixing Connectivity and Slowdown Issues after Circle Device Setup
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XB6 and XB7 Routers
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Extreme Wing 8533/8432 APs
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Encrypted DNS connections and Circle
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Change your Wi-Fi Password that Circle Uses to Connect
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Configure the Ubiquiti AP to pair Circle
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Technicolor TC8715T, TC8717T devices
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Will Circle Work with My Home Network?
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Spectrum Wave 2/RAC2V1S
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Huawei HG635, HG659
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Problems with Wi-Fi Calling or RCS Texts
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Linksys AC1900 EA7500v2
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Zyxel C3000Z
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Pace 5268AC
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Eero (version 1)
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Hitron CODA-4582
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D-Link DIR-853
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Known Issue: Some Comcast/Xfinity products
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ARRIS NVG589
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ASUS RT-AC5300 and GT-AC5300
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Special Setup for Some Dual-Band Routers
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Linksys Velop, EA7500 v1, EA9300, and Max-Stream EA8500
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Circle 1st Generation: App is Asking Me to Pair Circle Again
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Setting up Circle After a Change to your Wi-Fi name or Password
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Addressing Internet Slowdown
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Using Compatibility Mode
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Advanced Network Configurations
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Advanced Firewall Setup
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Circle and Mobile Hotspots or Satellite Connections
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Router Compatibility for the Circle Device
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Protecting against attempts to evade Circle
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"Unknown Devices" Found by Circle
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Windows 10: Random MAC Addresses and Circle
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Resolving Evasion Issues (Virtual Private Networks and Proxies)
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Android App Deletion Prevention
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Resolve issues with Wi-Fi devices evading Circle management
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Resolving Issues Related to Kid devices Evading the Circle Parental Controls VPN
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Resolving Evasion Issues (iOS)
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Stopping Bypass and Evasion Issues (Virtual Private Networks and Proxies, Uncategorized Traffic, Etc.)
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"Unknown Devices" Found by Circle
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Notices and known issues
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Bitdefender Box and Circle Home Plus
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Circle Parental Controls 2.19 Release Notes
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Circle Parental Controls 2.18 Release Notes
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Circle Parental Controls 2.17 Release Notes
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Circle Parental Controls 2.15.1 (iOS) and 2.16 (Android) Release Notes
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Circle Parental Controls 2.15 Release Notes
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Known Issue: Windows 10 - IPv6 Not Working When Network Set to "Public"
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How to manage Disney+ with Circle 1st generation products
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Allowing Facebook Messenger Kids App
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Network failure or unknown error crash in Circle app
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Ubee DDW36C
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Public betas (iOS, Mac, Android, etc.) and Circle software
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Circle Says it Lost Internet Connection or is Offline
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Circle Isn't Powering On!
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What Do I Do if the Circle App Crashes?
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I'm getting a "Something Went Wrong, We couldn't talk to your Circle" error message
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Known Issue: WhatsApp Not Tracking or Managed
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Known Issue: Multiple Unknown Products Appearing in List for DISH Network Customers
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How Much Data Does Circle Use?
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Known Issues: Circle and Some Android (Huawei, Oppo) Devices
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Circle GPL Source Code
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Bitdefender Box and Circle Home Plus