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  1. Circle Support Center
  2. Troubleshooting common Circle issues
  3. Device identification and management

Device identification and management

  • Identifying and assigning your family's devices with Circle
  • My Device Can't Connect!
  • Devices Listed Twice in Circle App
  • My Profile/Device isn't Showing Usage/History
  • How Do I Find My Device's MAC Address?
  • My Device is Missing from Circle's Device List!
  • Circle Isn't Filtering My Device Correctly!
  • Circle is Stopping Part of a Website from Loading
  • Managing devices with both Wi-Fi and Ethernet connectivity (gaming consoles, desktop computers, etc.)
  • What Are These Devices I'm Seeing?
  • The Time in Usage Does Not Add Up Correctly
  • Facebook showing in Usage or History but isn't actually being used
  • Trouble Loading Google Drive
  • My Child Wasn't Using Their Device but Circle Says They Were!
  • Instagram Photos Aren't Loading!
  • Circle Isn't Managing Apps
  • Circle Isn't Filtering or Pausing My Device
  • Allowed Site Is Not Loading Properly
  • I'm having trouble adding a phone as a Kid device!
  • WhatsApp Not Tracking or Managed
  • Circle Is Appearing in My Device List
  • Instagram Photos Aren't Loading!
  • Remove a Device from Circle
  • Circle Isn't Managing My Device
  • Devices Not Showing up in Circle

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